Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise a device, remember certain information and support a more consistent browsing experience. Similar technologies, such as pixels, tags, software development kits and local storage, may perform comparable functions. In this policy, we use the term cookies to refer to cookies and these similar technologies.

Slotspalace Casino may use cookies when you browse our website, create or access an account, use account features, or interact with website content. Some cookies are placed by us, while other cookies may be placed by service providers that support website functions, analytics, security, advertising or other online services.

Cookies do not all work in the same way. Some are temporary and are deleted when you close your browser. Others remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the provider responsible for the cookie.

Why we use cookies

• To help the website operate and provide requested features.
• To remember selected settings, preferences and information entered during a visit.
• To support account access, session management and security checks.
• To understand how visitors use the website and identify areas that may need improvement.
• To monitor website performance, reliability and technical errors.
• To help present content, promotions or advertising that may be more relevant to your interests, where this function is used.
• To help protect the website and users from suspicious, fraudulent or unauthorised activity.
• To produce aggregated reports and statistics about website traffic and usage.

Cookies may be associated with information about your device, browser, website activity or preferences. Depending on the technology used and the settings applied, information collected through cookies may be combined with other information held about you. We handle information in accordance with our Privacy Policy and applicable requirements.

Strictly necessary cookies

These cookies are used for essential website operations. They may support functions such as page navigation, secure areas, account sessions, fraud prevention, load balancing and the operation of cookie preference tools. Without these cookies, some requested services or website features may not work properly. Because they support core functions, they may not always be capable of being disabled through the website preference tool.

Functional or preference cookies

Functional cookies help remember choices you make, such as language, region, display or other website preferences. They can make repeat visits more convenient and may allow the website to provide enhanced features. If you reject or remove these cookies, the website may still be available, but certain settings may need to be selected again and some features may operate in a less personalised way.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, including the pages viewed, links selected, time spent on pages, general interaction patterns and technical information about the browser or device. This information is generally used to understand website performance, measure traffic and improve design, content and functionality. Where appropriate, reports may use aggregated or de-identified information rather than directly identifying an individual.

Advertising and marketing cookies

Where advertising or marketing tools are used, these cookies may help measure campaigns, limit repeated advertising, understand which content is effective and display more relevant messages. They may also help record interactions with advertisements or promotional content. Such cookies may be set by third-party providers and may involve information about your browsing activity across different websites or services, subject to the provider's own policies and the choices available to you.

Security and compliance technologies

We may use cookies or similar technologies to support identity and access checks, detect unusual activity, maintain platform security and help meet operational or legal obligations. These technologies may assess information such as device characteristics, browser settings, session information and activity patterns. They are used to help protect the website, accounts and services, but no security measure can guarantee complete protection.

When you first visit the website, you may be shown a cookie notice or preference tool. Where applicable, this tool allows you to accept optional cookies, reject optional cookies or select categories according to your preferences. Your choices may be saved in a preference cookie so that the notice does not appear each time you visit. If you use a different browser or device, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies, block cookies from particular websites or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should refer to the support information provided by your browser or operating system.

1. Open the privacy, security or site settings in your browser.
2. Review the available cookie or website data controls.
3. Choose whether to allow, restrict or remove cookies.
4. Apply the selected settings and revisit the website if required.
5. Review the settings from time to time, particularly after clearing browser data or updating your browser.

Disabling cookies may not prevent all website activity, but it can affect how the website works. For example, account sessions may not be maintained, preferences may not be remembered, pages may load differently, or some interactive functions may be unavailable. Blocking optional cookies may also mean that certain content or messages are less tailored to your interests.

Deleting cookies does not necessarily delete information that has already been collected or stored by us or a third-party provider. If you want to understand how personal information is handled, retained, accessed or corrected, please refer to our Privacy Policy and any relevant account or website procedures.

Mobile devices and advertising choices

Mobile operating systems may provide controls for advertising identifiers, tracking permissions and personalised advertising. These controls are separate from browser cookie settings and may vary according to your device, operating system and installed applications. You should review the privacy settings on each device used to access the website.

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to provide analytics, security, payment-related features, content delivery, customer support, advertising measurement or other services. A third party may process information under its own privacy policy and may offer separate tools for managing its technologies. We do not control every setting or practice of every third party, so you should review the relevant provider information where it is available.

Third-party content may include links, embedded tools, media, social features or other components that are not operated directly by Slotspalace Casino. Interacting with those components may allow the third party to collect information or place technologies on your device. The presence of a link or embedded feature does not mean that we endorse every privacy practice of the relevant provider.

Cookie information may be processed in Australia or another country, depending on the service provider and the technical arrangements used to operate the website. We take reasonable steps to manage information responsibly and expect relevant service providers to handle information in accordance with their obligations. Further information about handling, disclosure and overseas processing is set out in our Privacy Policy.

How long information is kept

The retention period for cookie-related information depends on why it was collected, whether the cookie is temporary or persistent, the settings applied by you and any applicable operational, security or legal requirements. We aim to retain information only for as long as reasonably needed for the relevant purpose, unless a longer period is required or permitted.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be published on this page with a revised date where appropriate. Changes may affect the types of cookies used or the way preferences are managed. We encourage you to review this policy periodically so you remain aware of our current approach.

Questions or concerns

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the available support or privacy contact options provided on the website. When making an enquiry, avoid including unnecessary account credentials, payment information or other sensitive details. We may need to verify your identity before dealing with certain privacy requests.

This policy is intended to provide general information about cookies used in connection with the website. It does not replace any applicable privacy notice, account terms, responsible gambling information or other terms that apply to your use of Slotspalace Casino services.